Delete your account
Deleting your ParentShift account removes your profile and the family content you own: calendar events, expenses, messages, handoff notes, kid information, memories, and device tokens. This applies whether you signed up on iOS or Android.
Option 1: delete from the app (fastest)
- Open ParentShift and go to Settings.
- Scroll to the bottom and tap Delete account, then confirm.
Deletion starts immediately. There is a short grace period during which signing back in cancels the deletion, in case it was a mistake. After that, the data is permanently removed.
Option 2: request deletion by email
If you no longer have the app installed, email info@3tech.ae from the email address your account uses (for Sign in with Apple or Google, the address linked to that account) with the subject "Delete my account". We verify the request and complete the deletion, normally within 30 days.
What is deleted, and what isn't
- Deleted: your account, your personal data, and family content you created. Encrypted content becomes permanently unreadable.
- Kept temporarily: standard server logs and backups age out on a fixed schedule (see the Privacy Notice).
- Not deleted: content that belongs to your co-parent's account. A family shared by two parents keeps the other parent's data intact.
- Subscriptions are managed by Apple or Google, not by us. Cancel in your App Store or Google Play subscription settings; deleting the account does not cancel a subscription by itself.
Questions first? Contact us - happy to help before you decide.